Question: How Strict Is Apple’S Return Policy?

Can you return Apple products after 14 days?

‘ First, if you bought the machine from an Apple Store no more than 14 days ago, you’re in luck.

That’s the period of Apple’s ‘no questions asked’ refund or exchange policy.

You can return your machine anytime within that 14-day window without even having to give a reason..

Does Apple have a restocking fee?

Typically, when you return an opened product to an Apple Store you will be charged a 10% restocking fee.

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

How long does an apple refund take?

2 or 3 daysIf there is a legitimate reason, and those reasons are listed in the drop-down menu, your refund request will be processed, usually within 2 or 3 days, though it can take longer. Apple may contact you to verify the reason for the refund.

Is it hard to get a refund from Apple?

While Apple might not make a big deal about it, getting a refund from the App Store is not only possible, it’s pretty easy to do. Whether you’re requesting a refund for an in-app purchase or a whole app, the process is the same. … To begin the process, open a web browser and head over to Apple’s “report a problem” page.

How do I claim my apple money?

If that applies to you, you can head to the settlement website and submit a claim either online or via the mail. You will need the serial number of the affected iPhone, but there’s a form on the website that will let you look it up with information like the Apple ID, name, and address you used on the iPhone.

Can you return AppleCare?

If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided. … You can find the cancellation fee in the AppleCare product Terms and Conditions for your AppleCare Protection Plan or AppleCare+

Is Apple good about giving refunds?

Whatever the reason may be, if you bought an app, album, song, TV show, music video, movie, or book, and it’s within 90 days of the purchase date, you have a chance of getting refunded. For those residing in one of the EU member states, Apple does provide a lenient 14-day no-questions-asked refund policy.

What are the conditions for a refund on Apple?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request.

Can I return my iPhone after 30 days?

Any items purchased on Apple’s U.S. online store must be returned within 14 days from date of receipt of package, with the exception of the iPhone, where the customer has 30 days from receipt date to return the item.

Does Apple owe you $25?

Apple may owe you $25 for slowing down your older iPhone Under the settlement, those with eligible devices are entitled to about $25 each. … According to the website, Apple agreed to pay at least $310 million but no more than $500 million.

Is Apple Care worth the money?

But there’s really no right or wrong answer about whether you should pay for AppleCare+ coverage. It’s all about how much risk you’re willing to assume. If the thought of having to unexpectedly shell out $600 to repair your phone is unbearable, a $200 AppleCare+ cost might well be worth it.

How many times can you return an iPhone?

Because you can only return an item once. How do you return something a 2nd time if it’s already been returned? OP probably meant multiple exchanges within a 14 day period.

Can I exchange my iPhone for a new one?

Apple’s iPhone Trade-Up Program Apple provides a simple way to exchange your old iPhone for a new one. … You can mail in your old device for a gift card that you can use at Apple online or at a retail store near you to put toward your new iPhone or any store purchase. You don’t even need to trade in an iPhone, either.

Can you return Apple products if opened?

Standard Return Policy For eligible iPhone, Mac, iPad, Apple Watch and third-party products, you have up to 15 calendar days from the time you receive your item(s) to initiate a return. Items ineligible for a return include: Opened memory. Opened software*

Can I sue Apple for slowing my phone?

Apple Customers Can Submit Claims As Part Of Settlement Over Slowing Down iPhones. (CNN) — Apple customers who purchased certain previous iPhone models can now submit claims for about $25 per phone as part of the company’s settlement of a class action lawsuit that accused it of slowing down older devices.

What do I do if I don’t like my new iPhone?

iPhone Return Policy If you are not fully satisfied with your iPhone purchase, you can return your undamaged iPhone to the Apple Online Store within 14 days of purchase for a full refund. … The iPhone must be returned in the original packaging, including any accessories, manuals and documentation.

How do I get a refund from Apple every time?

How to get an App Store refund from AppleStep 1: Open a Web browser and head to reportaproblem.apple.com.Step 2: Sign into your iTunes account with your regular username and password.Step 3: Find the app in question, then click the Report a Problem button alongside it.More items…•