Question: How Long Does Standard Delivery Take With Hermes?

What time do Hermes deliver too?

Couriers work from 8am to 8pm on Monday to Friday and from 8am to 6pm on Saturdays – but not on bank holidays.

At the moment, we don’t collect parcels on Sundays…

Missed your delivery?.

What does out for delivery mean Hermes?

Your parcel is at the nearest depot to its destination, waiting for delivery. Out for delivery. Your parcel is with a courier, on its way to its destination, and can be expected to arrive. Delivered. The parcel has arrived at its destination, or has been left in a designated safe place.

How do I know when my Hermes parcel will be delivered?

To find out where it is and when it will reach us you’ll need to speak with the sender. This will show when we received your parcel from your sender. We’ll deliver your parcel within the agreed timeframe i.e. next day, 48 hours, standard 3-5 days.

Can my Hermes parcel be collected?

All we need next is a few details about your parcel. You can book your collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.

What is the latest time a parcel can be delivered?

Our deliveries are scheduled to be completed:Addresses in urban areas – by 3pm.Addresses in rural areas – by 4pm (subject to exceptions for remote areas with limited transport infrastructure such as the Highlands and Islands)

How long does a Hermes parcel take to be delivered?

Delivery of returns usually takes between 3 and 5 working days, but we advise that you allow up to 7 working days for John Lewis to receive your parcel. Once you’ve sent your parcel, you can track its progress using our tracking tool.

What can I do if Hermes Parcel not delivered?

Missed your delivery?If you don’t think you’ll be in for your next attempt, you can divert your parcel to a safe place or neighbour.If you don’t get an email, your courier will make three attempts to deliver your parcel.More items…

How do I track my return with Hermes?

You can track your returned parcel by following the tracking link that you’ll see in the email confirming your return. But if you didn’t receive or can’t find this email, no problem – just use your ParcelShop receipt number or your 16-digit tracking number here.

Is Hermes return free?

Most items can be returned to us in-store, sent back to us free-of-charge using the Hermes delivery service or can be sent back using a postal service that you’ve paid for.

Does Hermes have a live chat?

If you have a question regarding a domestic order, you’ll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.

Can’t get in touch with Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

How can I speak to Hermes?

Get in touch with Hermes by phone To speak to Hermes on the phone, call 0330 333 6556.

How do I send a Hermes parcel?

Book and pay at a ParcelShop Over 3,500 ParcelShops have a Print In-Store device where you book and pay for your parcel. It’ll also print your parcel label. All you need to do is stick the label on your parcel and hand it to a member of store staff.

How can I speak to Hermes UK?

Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at hermessupport@myhermes.co.uk.

Does Hermes give you a time slot?

Hermes will text/email you on the morning of your delivery, with a time slot of 3 hours in which your parcel will be deliverd in. If you know you are not going to be in, you can arrange for your parcel to delivered to a safe place, your neighbour or you can change the delivery day/time.

Why has my Hermes Parcel been delayed?

Why has my parcel been delayed? In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer.

Can you track your Hermes driver?

You can track your Hermes parcel delivery and find your item’s current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: … Entering your Hermes tracking reference will also work.

Where can I send a Hermes parcel from?

Sending or returning something? Your friendly courier can collect your parcel from you or you can drop it at one of our 5000+ local ParcelShops (usually your local convenience store or corner shop).

Does Hermes deliver on a Sunday?

It is the first consumer delivery company to offer its retail customers a 7- day service. … The Sunday service will initially be available as a next day service, with customers able to order all day Saturday for a Sunday delivery and will be fully tracked.

How do I speak to Hermes UK?

If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.