Question: How Do I Reset My NBN Modem?

How do I reset my broadband modem?

To reboot your modem:Unplug the power cord from the back of the modem.

Check to make sure all the lights on the modem are OFF.Wait one full minute.

Plug the power cord back into the modem.Wait for the internet light or main status light to turn green.Now try connecting to the internet again..

What lights should be on my Telstra NBN modem?

After one to two minutes, you should see a solid green light for Power, flashing green for Status, solid or flashing green for ODU, and either a red, amber or green light for Signal.

What is the pair button on NBN modem?

The ‘pair’ button allows the pairing or connection of DECT phone lines only serviced by Telstra – usually your former hardline number/s – when connected to the green coloured ports of the modem and the pair button is pressed until it flashes green.

Why do modems need to be reset?

Why do you need to reboot your modem? … Rebooting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues, which also affect your Digital TV service that is being transmitted over an internet connection.

How do I fix my NBN connection?

Check that WiFi is on: If WiFI light is OFF, turn your modem’s WiFi button ON. … Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds. … Connect via ethernet cable. Use an ethernet cable to connect your computer directly to your modem, then test your internet connection.

Why is my modem not working?

Make sure the Ethernet cable connection to your modem (and the connection between your modem and router, if applicable) is not loose or accidentally unplugged. … Unplug the power from the router for 5 seconds, and plug it back in. It should take about 30 seconds to reboot.

Do you need a special modem for NBN?

Where a modem is required, any VDSL2 compatible modem should work with your NBN connection. Note that some suppliers will not provide tech support if you don’t use one of their certified modems/routers. Here’s what you’ll need for each different connection type: Fibre to the Premises NBN: You’ll need a router.

Is the NBN box a router?

Your router will take the internet connection from your NBN™ Connection Box and broadcast it around your home as a WiFi signal. Routers have less ports than modem routers, like the example below. However, modem routers will usually also try to act as a “modem” by default.

Where is reset button on router?

The reset button is almost always on the back or underside of a router. The most universal way to reset a router, however, is via the reset button, usually found on the router’s back or underside. This button is almost always recessed but you should be able to access it with a straightened-out paper clip.

How can I speed up my NBN?

If internet speed is a concern for you, below are a few actions you can take that might improve your current speed.Before you start. … Turn it off, then on again. … Ensure you have the right speed pack. … Optimise your WiFi connection. … Upgrade your hardware. … Check for viruses and malware. … Want to talk nbn?

Why is my Telstra modem light red?

A solid red light on the front of the modem indicates that both the 4G backup and main connection are not working. As you still have internet then it could be a fault causing light to turn red. Sometimes this can be fixed by turning modem off for 5 minutes and then back on.

What lights should be lit up on my modem?

What do the lights on my modem mean?LAN: A blinking green light is normal. This indicates traffic/usage on the local network.INTERNET: The internet light should never be on.ADSL: A solid green light indicates a good Internet connection. … POWER: A solid green light indicates the unit is properly connected to power. … Related Topics.

Why is my NBN not working?

Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.

How do I reboot my NBN box?

To reset your nbn Connection Box:Turn off the power point that your nbn power supply is plugged into.Remove the power cable from your nbn Connection Box and wait 20 seconds.Reconnect the cable, and turn the power back on.After 1-2 minutes, you should see these lights: Power – Solid green.

How do I access my modem settings?

Your computer just needs to be connected to the modem. First try connecting your computer to the modem using a network cable. Open your Internet browser e.g. Internet Explorer, Firefox, Chrome, Safari, etc. and enter the IP address of your D-Link modem in the address bar: http://192.168.1.1.

How do I reset my Telstra NBN modem?

Reset the wireless modem to factory settings To do this, use a paperclip (or something similar) to press and hold the reset hole at the back of your Telstra modem, and keep it pressed in for 15 seconds. Allow 2-5 minutes for the modem to reconnect to the internet.

How do I know if my NBN is connected?

If you’re unsure whether your area is ready for the NBN, go to www.nbnco.com.au and enter your address in the check your address tool. The tool will tell you if you can connect to the NBN and will also tell you which technology will be used at your address.

Why is my Telstra Internet not working?

If your broadband isn’t working, it might be because of an unexpected outage on the Telstra network in your area, or it might be disruption due to maintenance. … You may be eligible for a credit to your account if you’ve been impacted by a service disruption or outage affecting your services.

Why is my Telstra smart modem not working?

Re: Telstra smart modem not working You could try rebooting the modem. If that doesn’t work try a factory reset by pressing the reset button with a paper clip for about 10 seconds. Modem should reboot resetting everything to factory defaults.